Dreamy Drape Festive Wear | Explore More... HAVE ANY QUERIES? CALL/ WHATSAPP US AT +92 333 0249037
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F.A.Q.

Frequently Asked Questions

At Shahid N Shahneel (SS), we create fashion that empowers you to express your individuality. Our designs blend luxury with timeless elegance, using eco-conscious materials that reflect our commitment to sustainability. We offer unparalleled attention to detail, delivering high-quality craftsmanship that stands out.

 

Yes, we do! At Shahid N Shahneel (SS), we offer customization services so you can personalize your fashion experience. Whether it's tailoring a piece to your exact measurements or creating a unique design, we're here to help you stand out. Contact us for more details on our made-to-order options.

All our products are designed and crafted by skilled artisans in Pakistan. We pride ourselves on offering quality craftsmanship, creating sustainable and beautiful designs with care and attention.

Stay updated by following us on Instagram and Facebook @ShahidNShahneel, or by subscribing to our newsletter for the latest updates on new collections, special offers, and events.

Product(s) can be exchanged within 4 to 5 days from the date of delivery. Please note that the product must be unused, with all tags intact. Items bought on sale cannot be exchanged. Due to screen variations and lighting during photo shoots, the final product's color or texture may slightly differ, and products cannot be exchanged for this reason. If you receive a defective or wrong item, please contact our customer service by emailing an image of the product for assistance.

Yes, we offer international shipping! Wherever you are, Shahid N Shahneel (SS) can deliver to you. Shipping rates and delivery times vary based on location, so please check our Shipping Policy for more details.

Yes, sustainability is at the heart of Shahid N Shahneel (SS). We use carefully selected, eco-conscious materials to ensure that our pieces not only look stunning but also minimize environmental impact.

You can reach our customer service team via IG or email us at [contact@shahidnshahneel.com]. We’re happy to assist with any inquiries.

Orders can be modified or canceled within 24 hours of placing them. After this period, the order may have been processed for shipping. Please contact us as soon as possible if changes are needed.

To maintain the quality of your Shahid N Shahneel (SS) pieces, we recommend following the care instructions on each garment. In general, dry cleaning or gentle hand washing is advised to preserve the fabric’s integrity. If you need specific care advice, feel free to contact us.

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