Product(s) can be exchanged within 4 to 5 days from the date of delivery. Please note that the product must be unused, all tags must be intact, items bought on sale cannot be exchanged. Due to differences in color monitors/screen and lighting used during photo shoot, the exact color or texture of the final product may slightly vary, therefore product cannot be exchanged for this reason. Contact our customer service by emailing us image of defected/wrong product.